--- title: Payment Solutions for All Industries | Interbacs description: Bacs and Direct Debit payment solutions for the public sector, housing, utilities, finance, healthcare, sport and telecoms. G-Cloud 14 & 15 supplier. --- [Skip to content](https://interbacs.com/industries#main-content) [![Interbacs](https://interbacs.com/hs-fs/hubfs/interbacs-logo-colour@2x.png?width=560&name=interbacs-logo-colour@2x.png)](https://interbacs.com?hsLang=en) - Who We Are - [Who We Are](https://interbacs.com/who-we-are?hsLang=en) - [Meet The Team](https://interbacs.com/meet-the-team?hsLang=en) - What We Do - [What We Do](https://interbacs.com/what-we-do?hsLang=en) - Services - [Bacs Approved Bureau](https://interbacs.com/services/bacs-approved-bureau?hsLang=en) - [Products
(Bacs Software)](https://interbacs.com/bacs-software?hsLang=en) - [Interpay Bacs Approved Software](https://interbacs.com/bacs-software/interpay?hsLang=en) - [Interpass Identity Verification](https://interbacs.com/bacs-software/interpass?hsLang=en) - [Hardware Security Module (HSM)](https://interbacs.com/bacs-hsm-software?hsLang=en) - [Direct Debit Management Software](https://interbacs.com/bacs-software/ddms?hsLang=en) - [Payroll Bureau Software](https://interbacs.com/services/payroll-bureau-software?hsLang=en) - Who We Help - [Who We Help](https://interbacs.com/who-we-help?hsLang=en) - [Startups](https://interbacs.com/who-we-help/start-up?hsLang=en) - [SMEs](https://interbacs.com/who-we-help/small-medium-sme?hsLang=en) - [Enterprise Business](https://interbacs.com/who-we-help/enterprise-business?hsLang=en) - [Channel Partners](https://interbacs.com/who-we-help/channel-partners?hsLang=en) - More - More - [Industries Served](https://interbacs.com/industries) - [Knowledge Hub](https://interbacs.com/knowledge-hub?hsLang=en) - [Brochures](https://interbacs.com/brochures?hsLang=en) - [FAQs](https://interbacs.com/faqs?hsLang=en) - [Blog](https://interbacs.com/blog?hsLang=en) [Book a Demo](https://interbacs.com/bacs-software/software-demo?hsLang=en) [Contact Us](https://interbacs.com/contact-us?hsLang=en) [Account login](https://ddsignup.co.uk/interbacs/companylogin.aspx) [Account login](https://ddsignup.co.uk/interbacs/companylogin.aspx) [Contact Us](https://interbacs.com/contact-us?hsLang=en) [Book a Demo →](https://interbacs.com/bacs-software/software-demo?hsLang=en) Menu Industries # Payment Solutions Built Around Your Industry Councils, housing providers, insurers, clubs and subscription businesses all collect by Direct Debit, but not in the same way. Here is how each sector collects, and which Interbacs route usually fits. [Book a demo →](https://interbacs.com/bacs-software/software-demo?hsLang=en) 5bn+ Direct Debits processed in 2025 (Pay.UK) 1 in 37 Direct Debits returned unpaid in 2025 (Pay.UK) 50%+ Lower Direct Debit costs for some customers who switched to us G-Cloud 15 Listed supplier for public sector buyers ONE SCHEME, DIFFERENT NEEDS ## Does your sector need something different? The Bacs rules are the same for everyone. What changes from sector to sector is the rhythm of collection, the size of the payer base, how often amounts change, and what happens when a payment fails. A council collects council tax on a fixed cycle. A gym takes a new member's first payment the day they join. An insurer has to act on a missed premium before cover is affected. Whatever the sector, the first question is the same: do you have the internal resource to run Bacs submissions? If you do, Bacs approved software puts you in control. If not, our Bacs approved bureau submits for you, under your own Service User Number. Cost matters in every sector too. Depending on their previous provider and agreement, some customers have cut their Direct Debit costs by more than 50% by moving to Interbacs. FIND YOUR SECTOR ## Jump to your sector [Public sector & non-profit Councils, NHS bodies, schools and charities →](https://interbacs.com/industries#public) [Housing & utilities Rent, energy and water collections →](https://interbacs.com/industries#housing) [Financial services & insurance Premiums and repayments →](https://interbacs.com/industries#finance) [Healthcare Healthcare plans, clinics and care →](https://interbacs.com/industries#healthcare) [Sport & leisure Memberships, lotteries and season tickets →](https://interbacs.com/industries#sport) [Broadband, telecoms & subscriptions High-volume monthly billing →](https://interbacs.com/industries#telecoms) PUBLIC SECTOR & NON-PROFIT ## How do councils, public bodies and charities collect with Interbacs? Councils, NHS bodies, schools and academies, charities and hospices. Their collections are high-volume and run on fixed cycles: council tax, for example, is usually split into 10 monthly payments, or 12 on request. Every payment has to stand up to audit, and every supplier has to pass procurement. **What usually fits** - Large finance teams run [InterPay](https://interbacs.com/bacs-software/interpay?hsLang=en) themselves, often with a [Hardware Security Module](https://interbacs.com/bacs-hsm-software?hsLang=en) for unattended submission on collection days. - Charities and smaller bodies often prefer our [bureau](https://interbacs.com/services/bacs-approved-bureau?hsLang=en), with a branded online sign-up and [InterPass](https://interbacs.com/bacs-software/interpass?hsLang=en) checking every new payer. - Buy through G-Cloud 15 (Lot 2b, software as a service) without a full tender. Education pricing is available. - ISO 27001 and ISO 9001 certified, Cyber Essentials Plus, and registered with the ICO. [Find Us on G-Cloud](https://www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/services/689734430729861) [Book a demo](https://interbacs.com/bacs-software/software-demo?hsLang=en) ![public under hero-1](https://interbacs.com/hs-fs/hubfs/public%20under%20hero-1.png?width=1100&name=public%20under%20hero-1.png) HOUSING & UTILITIES ## How do housing and utility providers collect with Interbacs? Housing associations, landlords, and energy and water providers. Rent is often charged weekly while many tenants are paid monthly, including those on Universal Credit, so collection dates have to fit the payer. Utility amounts change through the year, and every change needs advance notice to the payer before it is collected. **What usually fits** - [Direct Debit Management Software](https://interbacs.com/bacs-software/ddms?hsLang=en) to run weekly, monthly or custom schedules, with alerts for advance notice and changing amounts. - Failed payments tracked from the returned Bacs report through to resolution, so arrears are picked up early. - [InterPay](https://interbacs.com/bacs-software/interpay?hsLang=en) or our [bureau](https://interbacs.com/services/bacs-approved-bureau?hsLang=en) for submission, depending on the size of your team. [Explore DDMS](https://interbacs.com/bacs-software/ddms?hsLang=en) [Book a demo](https://interbacs.com/bacs-software/software-demo?hsLang=en) ![Housing & Utilities-1](https://interbacs.com/hs-fs/hubfs/Housing%20%26%20Utilities-1.png?width=1100&name=Housing%20&%20Utilities-1.png) FINANCIAL SERVICES & INSURANCE ## How do insurers and finance providers collect with Interbacs? Insurers, brokers, lenders and finance providers. Most collections are monthly premiums or repayments, and a missed payment can mean a policy at risk of lapsing or an account falling into arrears, so unpaid items need acting on quickly. Firms also need a clear audit trail for their own regulatory obligations. **What usually fits** - [InterPay](https://interbacs.com/bacs-software/interpay?hsLang=en), with a [Hardware Security Module](https://interbacs.com/bacs-hsm-software?hsLang=en) for high-volume, automated submission and role-based approval. - [DDMS](https://interbacs.com/bacs-software/ddms?hsLang=en) reporting on every collection and failure, so unpaid premiums are chased the day they come back. - [InterPass](https://interbacs.com/bacs-software/interpass?hsLang=en) verifying identity and account ownership at sign-up, to reduce fraud. [Explore InterPay](https://interbacs.com/bacs-software/interpay?hsLang=en) [Book a demo](https://interbacs.com/bacs-software/software-demo?hsLang=en) ![finance-insurance-payment-solutions](https://interbacs.com/hs-fs/hubfs/How%20can%20Bacs%20solutions%20improve%20financial%20performance.jpg?width=1100&name=How%20can%20Bacs%20solutions%20improve%20financial%20performance.jpg) HEALTHCARE ## How do healthcare providers collect with Interbacs? Private healthcare and dental plan providers, clinics and care providers. Collections are usually monthly plan payments or fees, often run by small administrative teams who also handle patient-facing work. The payer data involved is sensitive, so how it is stored and processed matters as much as the collection itself. **What usually fits** - Our [Bacs approved bureau](https://interbacs.com/services/bacs-approved-bureau?hsLang=en), so a small team doesn't have to run Bacs submissions as well as everything else. - A branded online sign-up with [InterPass](https://interbacs.com/bacs-software/interpass?hsLang=en) verification, so new patients or members can set up a Direct Debit without paper forms. - ISO 27001 certified information security, and registered with the ICO. [Explore Bureau](https://interbacs.com/services/bacs-approved-bureau?hsLang=en) [Book a demo](https://interbacs.com/bacs-software/software-demo?hsLang=en) ![Housing & Utilities-1](https://interbacs.com/hs-fs/hubfs/Housing%20%26%20Utilities-1.png?width=1100&name=Housing%20&%20Utilities-1.png) SPORT & LEISURE ## How do clubs and leisure operators collect with Interbacs? Football and golf clubs, gyms, leisure centres, associations and event organisers. Collections are memberships, paid monthly or as an annual fee split into instalments, plus club lotteries and season tickets. Sign-ups and renewals arrive in waves at the start of a season, and many clubs are run by a small team or volunteers. **What usually fits** - A branded online Direct Debit sign-up, with [InterPass](https://interbacs.com/bacs-software/interpass?hsLang=en) checking each new member at the point they join. - [DDMS](https://interbacs.com/bacs-software/ddms?hsLang=en) to manage membership changes, freezes and renewals without paperwork. - Our [bureau](https://interbacs.com/services/bacs-approved-bureau?hsLang=en) for volunteer-run clubs, or [InterPay](https://interbacs.com/bacs-software/interpay?hsLang=en) for operators with their own finance team. [Explore InterPay](https://interbacs.com/bacs-software/interpay?hsLang=en) [Book a demo](https://interbacs.com/bacs-software/software-demo?hsLang=en) ![large\_FCA\_Regulations\_for\_Golf\_Clubs\_0c12851273](https://interbacs.com/hs-fs/hubfs/Imported_Blog_Media/large_FCA_Regulations_for_Golf_Clubs_0c12851273.jpg?width=1100&name=large_FCA_Regulations_for_Golf_Clubs_0c12851273.jpg) BROADBAND, TELECOMS & SUBSCRIPTIONS ## How do subscription businesses collect with Interbacs? Broadband and telecoms providers, home services plans and other subscription businesses. Collections are monthly, at high volume, with customers joining, upgrading and leaving every day. Amounts change when packages change, and each change needs advance notice before it is collected. **What usually fits** - [InterPay](https://interbacs.com/bacs-software/interpay?hsLang=en) integrated with your billing system, with a [Hardware Security Module](https://interbacs.com/bacs-hsm-software?hsLang=en) so files are signed and submitted without anyone at a smart card. - [DDMS](https://interbacs.com/bacs-software/ddms?hsLang=en) to handle mandate changes, cancellations and failed payments at volume. - [InterPass](https://interbacs.com/bacs-software/interpass?hsLang=en) at sign-up, so fewer collections fail in the first place. [Explore Interpay](https://interbacs.com/bacs-software/interpay?hsLang=en) [Book a demo](https://interbacs.com/bacs-software/software-demo?hsLang=en) ![comms under hero-1](https://interbacs.com/hs-fs/hubfs/comms%20under%20hero-1.png?width=1100&name=comms%20under%20hero-1.png) ![Bacs Approved Bureau](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacs-approved.png?height=48&name=logo__bacs-approved.png) ![Bacs Approved Software Supplier](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacstel-ip.png?height=48&name=logo__bacstel-ip.png) ![Crown Commercial Service Supplier](https://interbacs.com/hs-fs/hubfs/accreditation-logos/CCS_2935_Supplier_AW_72dpi.jpg?height=48&name=CCS_2935_Supplier_AW_72dpi.jpg) ![ISO 27001 Certified](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%2027001-2022-h-darkfull.png?height=48&name=thumbnail_ISO%2027001-2022-h-darkfull.png) ![ISO 9001 Certified](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%209001-2015-h-darkfull.png?height=48&name=thumbnail_ISO%209001-2015-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacs-approved.png?height=48&name=logo__bacs-approved.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacstel-ip.png?height=48&name=logo__bacstel-ip.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/CCS_2935_Supplier_AW_72dpi.jpg?height=48&name=CCS_2935_Supplier_AW_72dpi.jpg) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%2027001-2022-h-darkfull.png?height=48&name=thumbnail_ISO%2027001-2022-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%209001-2015-h-darkfull.png?height=48&name=thumbnail_ISO%209001-2015-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacs-approved.png?height=48&name=logo__bacs-approved.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacstel-ip.png?height=48&name=logo__bacstel-ip.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/CCS_2935_Supplier_AW_72dpi.jpg?height=48&name=CCS_2935_Supplier_AW_72dpi.jpg) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%2027001-2022-h-darkfull.png?height=48&name=thumbnail_ISO%2027001-2022-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%209001-2015-h-darkfull.png?height=48&name=thumbnail_ISO%209001-2015-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacs-approved.png?height=48&name=logo__bacs-approved.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacstel-ip.png?height=48&name=logo__bacstel-ip.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/CCS_2935_Supplier_AW_72dpi.jpg?height=48&name=CCS_2935_Supplier_AW_72dpi.jpg) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%2027001-2022-h-darkfull.png?height=48&name=thumbnail_ISO%2027001-2022-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%209001-2015-h-darkfull.png?height=48&name=thumbnail_ISO%209001-2015-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacs-approved.png?height=48&name=logo__bacs-approved.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacstel-ip.png?height=48&name=logo__bacstel-ip.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/CCS_2935_Supplier_AW_72dpi.jpg?height=48&name=CCS_2935_Supplier_AW_72dpi.jpg) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%2027001-2022-h-darkfull.png?height=48&name=thumbnail_ISO%2027001-2022-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%209001-2015-h-darkfull.png?height=48&name=thumbnail_ISO%209001-2015-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacs-approved.png?height=48&name=logo__bacs-approved.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacstel-ip.png?height=48&name=logo__bacstel-ip.png) ![](https://interbacs.com/hs-fs/hubfs/accreditation-logos/CCS_2935_Supplier_AW_72dpi.jpg?height=48&name=CCS_2935_Supplier_AW_72dpi.jpg) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%2027001-2022-h-darkfull.png?height=48&name=thumbnail_ISO%2027001-2022-h-darkfull.png) ![](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%209001-2015-h-darkfull.png?height=48&name=thumbnail_ISO%209001-2015-h-darkfull.png) CUSTOMER STORIES ## Don't just take our word for it ← → > Our Direct Debit sign up portal has been designed so that it looks identical to our own webpages, which makes it a seamless process for our members to join. The team are always helpful and friendly to work with, so we'd have no hesitation in recommending them. C Carey Ledforth Membership Manager, Anaphylaxis Campaign > The Interbacs platform is significantly more flexible and provides us with more agility to experiment with changes to our payment processes without significant upheaval. S Simon Roberts Head of Internal Product, Rightmove > We have searched high and low for software with even more features but have failed to find any that comes even close to InterPay DDMS. It is a stunning piece of software and should be the benchmark to which all software developers aspire. F FastPay Financial services > Using the user friendly InterPay has allowed us to maintain the collection of our club's lottery accurately and timely. It greatly helped us managing our cash flow, safeguarding our profit. It saves us time and money, and is much more secure. D David Bowman IT Manager, Aberdeen FC > We would highly recommend Interbacs. They have always provided us with incredible support. The smooth running of our direct debit collections allows our team to fulfil other tasks. V Venture Telecom Broadband & telecoms ## Don't see your sector? We collect for organisations of every kind. Tell us how you collect today and we'll show you what would work. [Book a Demo →](https://interbacs.com/bacs-software/software-demo?hsLang=en) [Contact Us](https://interbacs.com/contact-us?hsLang=en) [![Interbacs](https://interbacs.com/hs-fs/hubfs/Interbacs_Logo_Full_WHITEOUT.png?width=480&name=Interbacs_Logo_Full_WHITEOUT.png)](https://interbacs.com/?hsLang=en) Bacs payment experts since 2003. Making direct debit simple, secure and profitable for all UK businesses. Sales: [0161 667 0758](tel:+441616670758) Email: [sales@interbacs.com](mailto:sales@interbacs.com) - - - - About Interbacs - [Who We Are](https://interbacs.com/who-we-are?hsLang=en) - [Meet The Team](https://interbacs.com/meet-the-team?hsLang=en) - [What We Do](https://interbacs.com/what-we-do?hsLang=en) Our Products - [Interpay](https://interbacs.com/bacs-software/interpay?hsLang=en) - [Interpass](https://interbacs.com/bacs-software/interpass?hsLang=en) - [DDMS](https://interbacs.com/bacs-software/ddms?hsLang=en) - [Payroll Bureau Software](https://interbacs.com/services/payroll-bureau-software?hsLang=en) Our Services - [Bacs Approved Software](https://interbacs.com/bacs-software?hsLang=en) - [Bacs Approved Bureau](https://interbacs.com/services/bacs-approved-bureau?hsLang=en) Who We Help - [Start Up](https://interbacs.com/who-we-help/start-up?hsLang=en) - [SMEs](https://interbacs.com/who-we-help/small-medium-sme?hsLang=en) - [Enterprise Business](https://interbacs.com/who-we-help/enterprise-business?hsLang=en) - [Channel Partners](https://interbacs.com/who-we-help/channel-partners?hsLang=en) More - [Industries Served](https://interbacs.com/industries) - [Knowledge Hub](https://interbacs.com/knowledge-hub?hsLang=en) - [Blog](https://interbacs.com/blog?hsLang=en) ![Bacs Approved Bureau](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacs-approved.png?height=96&name=logo__bacs-approved.png) ![Bacs Approved Software Supplier](https://interbacs.com/hs-fs/hubfs/accreditation-logos/logo__bacstel-ip.png?height=96&name=logo__bacstel-ip.png) ![Crown Commercial Service Supplier](https://interbacs.com/hs-fs/hubfs/accreditation-logos/CCS_2935_Supplier_AW_72dpi.jpg?height=96&name=CCS_2935_Supplier_AW_72dpi.jpg) ![ISO 27001 Certified](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%2027001-2022-h-darkfull.png?height=96&name=thumbnail_ISO%2027001-2022-h-darkfull.png) ![ISO 9001 Certified](https://interbacs.com/hs-fs/hubfs/thumbnail_ISO%209001-2015-h-darkfull.png?height=96&name=thumbnail_ISO%209001-2015-h-darkfull.png) ![ico](https://interbacs.com/hs-fs/hubfs/ico.png?height=96&name=ico.png) ![certified](https://interbacs.com/hs-fs/hubfs/certified.png?height=96&name=certified.png) ![certified plus](https://interbacs.com/hs-fs/hubfs/certified%20plus.png?height=96&name=certified%20plus.png) Google 4.6 Company No. 04765553. 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