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Payment Solutions Built Around Your Industry

Interbacs provides Bacs approved software & managed Direct Debit collection services to organisations across the public sector, housing, utilities, financial services, healthcare, sport and leisure, and telecommunications.

Key Sectors We Serve

Our expertise in managing Direct Debit collections and other payment processing services ensures that businesses across different sectors can operate efficiently and securely. We understand that each industry has specific requirements, and we are committed to delivering customised solutions that address these needs.

Secure Payment Solutions for the Public Sector & Non-Profit

Government agencies, local authorities, NHS bodies, charities and hospices are held to a higher standard on security, auditability and value for money. Interbacs provides secure, compliant payment solutions that let public sector and non-profit organisations manage public funds and donor income with confidence, while cutting the administrative cost of collecting them.

Our managed Direct Debit collection service gives public sector and non-profit entities a reliable, hassle-free way to manage payments, ensuring compliance and security at every step. We are ISO 27001 and ISO 9001 certified, and Cyber Essentials Plus certified.

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Procure Interbacs through G-Cloud

Interbacs Ltd is an approved supplier on the G-Cloud 14 framework under Lot 2: Cloud Software, where our Bacs approved software, Bacs approved bureau, identity verification and Direct Debit Management System are listed as a single procurable service. Public sector buyers can appoint us directly through the Digital Marketplace; no separate tender, no lengthy procurement cycle.

Interbacs Ltd is also a listed supplier on G-Cloud 15, and our services will be available on the framework from the moment it goes live.

What that means for you:

  • Buy directly through the Digital Marketplace under an existing Crown Commercial Service framework

  • Pre-agreed terms, transparent published pricing and standard call-off contracts

  • Continuity of supply across the G-Cloud 14 to G-Cloud 15 transition

  • Educational and public sector discounts available

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Streamlined Payment Solutions for Utilities and Housing

In the housing and utilities sector, efficient payment processing is essential to smooth operations and customer satisfaction. Interbacs offers a comprehensive suite of payment solutions for utility companies and housing providers, designed to simplify payment collections and reduce administrative burden. Our managed Direct Debit collection service gives housing associations and utility providers a reliable, hassle-free method of managing payments (supporting recurring payments and digital payment options)  so your teams can focus on delivering high-quality services while we handle the intricacies of payment processing.

  • Cost reduction: our payment services have been proven to reduce Direct Debit costs by over 50%, as evidenced by client feedback from LateRooms.com

  • Reliability: our services ensure secure and compliant payment handling

  • Efficiency: streamlined payment processes minimise administrative tasks, freeing your team for core responsibilities

  • Customisation: flexible solutions tailored to the specific needs of housing associations and utility providers

  • Support: a dedicated team providing ongoing support and continual optimisation of your payment process

Advanced Payment Processing for Financial Services & Insurance

Financial institutions and insurers require robust, reliable payment solutions to manage high volumes of transactions securely. Interbacs delivers advanced payment processing services tailored to the financial sector's unique needs. Our managed Direct Debit collection service lets financial institutions benefit from seamless payment processing without the administrative hassle; ensuring efficient, secure transaction management at any scale.

  • Security: we adhere to stringent regulations, ensuring the security and compliance of all financial transactions

  • Efficiency: automated payment processes reduce manual intervention

  • Expert Support: a team of specialists on hand to keep your payment systems running smoothly

  • Scalability: our systems are designed to handle varying transaction volumes, suiting institutions of every size

  • Cost-effectiveness: significant savings in payment processing costs

How can Bacs solutions improve financial performance
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Specialised Payment Solutions for Healthcare Providers

In healthcare, managing payments efficiently is crucial to maintaining operations and ensuring patient satisfaction. Interbacs offers specialised payment solutions that address the unique challenges healthcare providers face. Our managed Direct Debit collection service simplifies payment processing (secure, compliant and tailored to the sector) allowing healthcare providers to focus on delivering quality care to patients rather than chasing payments.

  • Reliability: secure, compliant solutions ensuring reliable payment processing, vital for healthcare operations
  • Customisation: solutions tailored to the specific needs of healthcare providers for maximum efficiency
  • Cost Savings: reduced payment processing costs mean more funds allocated to patient services
  • Efficiency: refined processes reduce administrative tasks, freeing resources for patient care
  • Support: a dedicated support team assisting with any issues and continuously improving your payment processes

Optimised Payment Solutions for the Sport & Leisure Industry

The sport and leisure industry demands efficient, reliable payment solutions to handle memberships, ticket sales, lotteries and everything in between. Interbacs provides tailored services to sports clubs, associations, gyms, golf clubs and event organisers, ensuring smooth and secure payment processing. Our managed Direct Debit collection service offers a convenient and cost-effective way to manage recurring membership payments without the administrative burden.

  • Convenience: automated payment processes give members a hassle-free way to manage memberships and ticket purchases

  • Cost Efficiency: reduced costs associated with manual payment handling, increasing overall profitability

  • Scalability: our systems are designed to handle varying transaction volumes, suiting institutions of every size

  • Security: all transactions secure and compliant with industry regulations

  • Support: continuous support from our dedicated processing and development teams
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Efficient Payment Solutions for Broadband & Telecommunication

Broadband and telecommunication companies require reliable payment solutions to manage subscriptions and other recurring payments at volume. Interbacs offers specialised services designed to meet those requirements, ensuring smooth and efficient payment processing. Our managed Direct Debit collection service gives broadband and telecom providers a streamlined way to handle subscription billing, reducing administrative effort and enhancing customer satisfaction and trust.

  • Reliability: secure payment solutions ensuring reliable transaction processing, essential to customer trust
  • Scalability: systems designed to handle high volumes of transactions, suitable for providers of all sizes
  • Efficiency: automated processes reduce the time and effort required for payment management
  • Cost Savings: significant reductions in payment processing costs
  • Support: a dedicated support team assisting with any issues and continuously improving your payment processes

Why Choose Interbacs?

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Expertise and Experience

With years of experience in the payment processing industry, we have the knowledge and skills to deliver effective solutions across various sectors.

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Customised Solutions

We understand that each industry has unique needs, and we tailor our services to meet these specific requirements.

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Security and Compliance

Our services are fully compliant with industry regulations, ensuring secure and reliable payment processing.

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Cost Efficiency

By streamlining payment processes, we help businesses reduce costs and improve their bottom line.

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Continuous Support

Our dedicated team provides ongoing support to ensure the smooth operation of payment systems and address any issues promptly.

Discover payment solutions tailored to your business needs.

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What our clients say

"The Interbacs platform is significantly more flexible and provides us with more agility to experiment with changes to our payment processes without significant upheaval."

Rightmove

"Using InterPay has allowed us to maintain the collection of our club's lottery accurately and timely. It greatly helped us managing our cash flow, safeguarding our profit, and is much more secure."

Aberdeen FC

"We would highly recommend Interbacs. They have always provided us with incredible support. The smooth running of our direct debit collections allows our team to fulfil other tasks."

Venture Telecom

"We have searched high and low for software with even more features but have failed to find any that comes even close to InterPay DDMS. It is a stunning piece of software and should be the benchmark to which all software developers aspire."

FastPay

"They really understood the product and helped us enormously during installation and subsequently when tweaking the product to match our processes. It has also reduced our Direct Debit costs by over 50% compared to our previous process."

LateRooms.com

"With Interbacs, the software you have automatically takes over the whole process. It frees up a lot of time for myself, and allows me to get on with other things that need to be done, and focus on the business itself."

The Heating Plan

Simplifying Your Payment Solutions

At Interbacs, we are committed to helping organisations across every sector optimise their payment processes and achieve operational excellence.

Whether you need Bacs approved software in-house, a fully managed bureau service, or a route to procure through G-Cloud, our team will find the right fit.