Bacs Approved Bureau

Streamline your financial operations with our Bacs Approved Bureau solution; a cost-effective option for managing payment files and recurring transactions.  This service is ideal for businesses that want to outsource the responsibility of payment submission while maintaining control and oversight. 

As your indirect submitter, our team manage everything, giving you peace of mind, allowing you to avoid complex payment administration and high operational costs, whilst satisfying the requirement for secure, dependable transaction processing, in a secure and compliant manner.

Whether you're a small business handling a small number of monthly transactions or a large enterprise managing thousands, we have the expertise to support your needs. Our services include Direct Debits, Bacs payments and Bacs Direct Credits, providing comprehensive solutions for all your payment requirements. 

Following an initial consultation, we will ask for your payment details and Service User Number (SUN). Using our Bacs-Approved software, InterPay, we securely submit payment instructions to Bacs on your behalf. All transactions are validated, processed and settled directly into your account. An Interbacs specialist oversees the process, ensuring compliance and efficiency. Multi-level user access can be set up to allow internal finance teams to view or download reports via our bureau platform.

We also provide you with Direct Debit Sign up portals for both internal and external use for your company website or other digital channels, which can also be branded and designed to match your brand identity.

Every Bacs approved bureau arrangement, including ours, needs you to hold your own Service User Number. If you do not have one, Direct Debit facilities management is the alternative: the provider holds the Service User Number and you collect under it, which gives you access to Bacs without becoming a service user yourself.

Interbacs no longer provides facilities management directly. However, we work with a specialist partner who does, and we will make the introduction. There is no charge to you for it.

Before going down that route, it is worth establishing whether you could obtain a Service User Number of your own. A sponsoring bank assesses trading history and financial standing. We can help you through the application process and if successful, it leaves you as the service user, with your own name on your payers’ statements, and it opens both the bureau and the software routes rather than one.

If a Service User Number is genuinely not available to you, facilities management is the right answer. It suits organisations with a large payer base and a small finance team, where collections matter to the relationship rather than only to the ledger; membership bodies, schools, clubs, care providers and charities are the recurring cases.

Tell us what you are collecting and roughly what you turn over, and we will tell you honestly which of the three applies; your own SUN, our bureau, or an introduction to our Facilities Management partner.

Review our resources including blog posts, videos, client testimonials and more.

Learn more about the benefits and processes of working with a Bacs approved service. Our team is here to answer any questions you may have and to guide you through the setup and ongoing management of your payment processes. Our Bacs bureau services not only ensure compliance but also streamline your payment submission processes, making it easier for you to focus on your core business activities.