At Interbacs, our skilled team is committed to providing exceptional customer service and cutting-edge software solutions. With over 40 years of expertise in BACS and direct debit collection, we are here to assist you in finding the perfect solution for your business. From setting up direct debit to managing debit instructions and debit mandates, our payment consultants and proficient processing team are dedicated to ensuring your business operations run smoothly.
Direct Debit Collection Specialists
Experts in BACS payment solutions and direct debit collection.
Founding (2003)
Founded by BACS software specialists with over 40 years of combined experience, focusing on innovative direct debit collection solutions.
Facilities Management Service (2008)
Launched our Facilities Management service, offering managed services to organisations with no Service User Number.
BACS Accreditation (2010)
Achieved accreditation with BACS for our direct debit management software. 
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Team Development
Built a robust team of developers, project managers, and banking professionals to develop HSM, InterPass and DDMS.
InterPay Launch (2012)
Launched our flagship software, helping businesses to simplify business payment work-flows.
BACS Approved Bureau (2013)
Launched our BACS Approved Bureau service, enabling outsourcing of payment submission while maintaining control and oversight.
Sales Director Appointed (2013)
Caesar Hao He joined the firm, bringing a wealth of banking directorship and senior commercial role experience.
Development Team Expanded (2015)
Employment of new developers to strengthen our efforts to improve our software.
Office Manager Appointed (2016)
Caroline Davies joined Interbacs, bringing management experience from her time with HSBC.
Bureau & FM Team Expansion (2020)
New Bureau & FM Executives came onboard, bringing extensive processing experience.
Cyber Essentials Certified (2022)
Our Cyber Essentials Certification is verified, illustrating our commitment to cybersecurity.
ISO Accreditation (2024)
Our journey to achieve ISO 9001 & 27001 accreditations began.
ICO Certification (2025)
We became ICO Certified for all relevant Data Protection Schemes.
New Website Launch (2025)
We launched our new user friendly, responsive website.
"Our Interbacs Direct Debit sign up page has been designed so that it looks identical to our own webpages, which makes it a completely seamless process for our members to join. We’ve always found the team at Interbacs helpful and friendly to work with, so we’d have no hesitation in recommending them."
“Using the user friendly InterPay has allowed us to maintain the collection of our clubs lottery accurately and timely. It greatly helped us managing our cash flow, safeguarding our profit. It saves us time and money, and is much more secure”.
"The innovative, reliable service from Interbacs has been a great boost to both our collections and productivity. The user-friendly online functionality and flexibility of the Interbacs team has meant more time can be focused on achieving positive results. We can now resolve Direct Debit issues immediately on the phone to the customer."
