Any business that collects payments from their customers for any amount, can start collecting Direct Debit payments. To start collecting Direct Debit payments, you need to acquire a Direct Debit mandate (also known as a Direct Debit instruction or DDI) in writing from your customer. The customer needs to be notified in advance, usually 10 working days before payment is taken. Once the mandate has been accepted, you can then begin taking payments! For help managing your direct debit processing, contact our expert team of payment specialists today.